General Terms and Conditions

This text is a translation from the German language, only. In case of doubt, the German version applies.

1 Scope of Application

1.1 The following terms of sale and delivery, which you acknowledge with your order, apply to the business relationship between the buyer and Print2Taste GmbH for all orders. Any conflicting or differing terms and conditions of the customer are hereby expressly rejected.

1.2 Buyers can be entrepreneurs. Entrepreneur is any natural or legal person or partnership, which is equipped with the ability to acquire rights and to assume liabilities that acts in the course of a legal transaction in the exercise of their commercial or independent activity (§ 14 BGB).

1.3 Buyers can also be consumers. A consumer is any natural person who concludes a legal transaction for purposes that can largely not be attributed to their commercial or independent professional activity (§ 13 BGB).

2 Conclusion of the Contract, Contract Languages

The following regulations regarding the conclusion of a contract apply to orders placed via our internet shop

Contract languages are German and English, the order can be made in German or English.

If the contract is concluded, the contract is concluded with

Print2Taste GmbH
Liebigstrasse 11
85354 Freising

Register number HRB 204641

Register court Munich district court

2.1 Offers from Print2Taste GmbH to entrepreneurs and consumers (see definition above under 1.2 and 1.3) are non-binding and subject to change unless otherwise stated in the order confirmation. A contract between Print2Taste GmbH and the buyer only comes into existence if Print2Taste GmbH has confirmed the order of the buyer or the goods have been sent or if Print2Taste GmbH does not immediately reject the customer’s order, at the latest within 14 days.

2.2 The delivery to be performed by Print2Taste GmbH is subject to the complete and timely delivery. If the ordered goods are no longer available and / or can only be obtained with unreasonable effort, Print2Taste GmbH is entitled to withdraw from the contract. In this case, Print2Taste GmbH will immediately notify the buyer of the unavailability and will reimburse
any payments received for the goods concerned. Print2Taste GmbH’s responsibility for intent or negligence in accordance with the liability regulations in accordance with Section 9 of these General Terms and Conditions remains unaffected.

2.3 A right of withdrawal also exists if Print2Taste GmbH becomes aware of the objective lack of creditworthiness of the buyer after the contract is concluded and Print2Taste GmbH’s payment claims are thereby

The following also applies to orders in the online shop:

2.4 The buyer submits a binding offer to Print2Taste GmbH if he has successfully completed the ordering process in the online shop by entering the information requested there, in particular taking note of and accepting the terms and conditions, and then clicking the “Send order” button. After receipt of the order, Print2Taste GmbH sends the buyer an automatically
generated acknowledgment of receipt, which does not yet constitute acceptance of the offer, but only serves to inform about the receipt of the order. A purchase contract between the buyer and Print2Taste GmbH only comes into existence when the goods have been sent to the buyer or the confirmation of acceptance of the offer has been declared.

2.5 Before placing the order in the online shop, the buyer is shown a summary of the content of his order in order to identify input errors. By calling up the general “Back” function in the Internet browser and / or by clicking a button with the name “Change” in the ordering process, the buyer can correct input errors in the information on the order.

3 Delivery

3.1 Unless expressly agreed otherwise, shipping is carried out at the customer’s expense by a transport company to be selected by Print2Taste GmbH to the delivery address specified by the buyer when placing the order.

3.2 If we can foresee that the goods cannot be delivered within the delivery time stated in the order confirmation, we will inform the customer immediately and in writing, inform them of the reasons for this and, if possible, give them an expected delivery time.

3.3 The customer is only entitled to withdraw from the contract if we are responsible for the non-compliance with the delivery date and he has unsuccessfully set us a reasonable grace period.

3.4 If items are exchanged at the customer’s request, the customer bears the shipping costs. Please note that the articles can only be exchanged if they are in perfect and still sealed condition.

For buyers who are not consumers (see definition above under 1.2), the following also applies:

3.5 If the customer does not accept the goods sold, Print2Taste GmbH is entitled to either insist on acceptance or to demand 10% of the purchase price as a lump-sum compensation for damages and expenses. We reserve the right to claim an actually higher damage than the flat rate according to sentence 1. The customer reserves the right to prove that damage has not
occurred or has occurred to a lesser extent. The customer is liable for the damage incurred (e.g. storage costs, loss of value) for the duration of the delay in acceptance.

4 Transfer of risk

4.1 When the goods are handed over to the buyer, the risk passes to the buyer. If the delivery is delayed for reasons for which the buyer is responsible, the risk passes to the buyer if he defaults on acceptance.

4.2 If the buyer is not a consumer (see definition above under 1.2), the risk is transferred to the buyer when the goods are handed over to the person performing the transport.

5 Prices, Terms of Payment

5.1 Unless otherwise stated in the order confirmation, our prices apply according to the price list and include all price components including applicable taxes, excluding transport costs; these will be invoiced separately.

The shipping costs are calculated in the shopping cart system based on the delivery address.

5.2 Unless otherwise stated in the order confirmation, the purchase price is due net (without deduction) immediately upon receipt of the invoice and the goods. The legal rules regarding the consequences of late payment apply.

5.3 If Print2Taste GmbH agrees advance payment with the buyer, delivery will only take place after receipt of the agreed purchase price. In this case, the buyer undertakes to pay the total amount without deduction no later than seven days after receipt of the payment request. If the deadline expires unsuccessfully, the customer is in default of payment without further

5.4 Print2Taste GmbH informs the buyer in the online shop which payment options are available.

5.5 The buyer is only entitled to offset if his counterclaims are undisputed by Print2Taste GmbH or disputed by Print2Taste GmbH but legally established or at least ready for decision.

6 Warranty

6.1 The legal provisions apply to claims of the buyer against Print2Taste GmbH due to defects. In particular, damage caused by the buyer’s unsuitable or improper or non-contractual measures does not constitute any claims by the buyer.

6.2 If there is a defect in the purchased item, the customer is entitled to choose whether to remedy the defect or to deliver a new, defect-free item. In the event of the defect being remedied, we are obliged to bear all the expenses required for the purpose of remedying the defect, in particular transport, travel, labor and material costs, insofar as this does not increase
as a result of the fact that the purchased item has been moved to a location other than the place of performance. If the supplementary performance fails, the customer is entitled to request withdrawal or a reduction.

6.3 Warranty claims of the buyer require that the buyer inspects the goods immediately after receipt and notifies Print2Taste GmbH of any defects immediately. Defects hidden in the delivery must be reported in writing by the buyer immediately after their discovery, but at the latest within 6 months of receipt of the goods, while returning the rejected goods. For entrepreneurs (see definition 1.2) there is a warranty of 12 months. The warranty for consumers (see definition 1.3) is guaranteed by law and runs for 24 months for new goods. It covers damage that the goods were at least beginning to recognize.

6.4 If the buyer is entitled to claims due to a defect, Print2Taste GmbH is entitled, at its own discretion, to remedy the defect free of charge for the buyer or to replace goods free of defects.

7 Securing the retention of title

7.1 Print2Taste GmbH retains ownership of the purchased item until the remuneration from the delivery contract has been paid in full. If the customer behaves contrary to the contract, in particular in the event of delayed payment, we are entitled to reclaim the purchased item.

8 Copyright Copyright ©, by mycusini®

All print files (G-code files) created via the mycusini® Club or made available by Print2Taste GmbH are protected by copyright. They may not be copied, reproduced or published in whole or in part without prior written permission.

9 Liability

The legal regulations apply.

10 Right of withdrawal of the customer as a consumer

Right of Withdrawal

Consumers have a right of withdrawal in accordance with the following stipulation, whereby consumers are any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity:

Power of Revocation

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must contact us

Print2Taste GmbH
Liebigstraße 11
D-85354 Freising

by means of a clear statement (e.g. a letter sent by post or email) of your decision to withdraw from this contract. You can use the attached sample cancellation form, but this is not mandatory.

Consequences of withdrawal

If you cancel this contract, we have to repay immediately all payments to you that we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you chose a different type of delivery than the cheapest standard delivery we offer) and at the latest within fourteen days from the day on which we have received notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.

We can refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired.

You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling that is not necessary for checking the nature, properties and functionality of the goods.

End of Power of Revocation

11 Withdrawal Form

Template withdrawal form

(If you want to cancel the contract, please fill out this form and send it back.)

To :
Print2Taste GmbH
Liebigstraße 11
85354 Freising

I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following
goods (*) / the provision of the following service (*)
Ordered on (*) / received on (*)
Name of the consumer (s)
Address of the consumer (s)
Signature of the consumer (s) (only for notification on paper)
(*) Delete where inapplicable.

12 Online Dispute Resolution 

The European Commission provides an online extra-judicial dispute resolution platform (OS Platform), available at 

We are not willing or obliged to participate in dispute resolution procedures at a consumer dispute resolution service. 

13 customer service

Our customer service is available for questions, objections and complaints on weekdays from 9:00 a.m. to 5:00 p.m.

Phone: +49 8161 53324-0
Fax: +49 8161 53324-99


Status of the GTC July 2020